What Does A Mystery Shopper Observe?
If you are wondering just what there is to mystery shopping, there may be more than what you think. There are multiple requirements each individual business may have that you are shopping for, and different reports each one wants you to fill out. When you are going to a restaurant for instance, your observations are going to much different than if you are mystery shopping at a retail store, or online.When you are mystery shopping at a restaurant, you aren’t just judging how your food tastes. You are noting if the hostess greeted you, if you waited a long time for a table, and if your table is clean. You are ordering appetizers, meals, desserts, and comparing the different amounts of time it took to get your food. The waitress will be judged on efficiency and friendliness, you will check the bathrooms, and other general things that they request. You will be surprised how many different aspects there are in the food industry.If you are to go into a retail store as a mystery shopper, you may be there for a while. You may be required to search for different items, ask for assistance, and check to see if certain items are in stock. They will want you to take note of the store, and also and the workers that are around you. They also may want you to go to the store at a certain time of day. Sometimes, you are asked to go to different stores, and then compare them in your report you fill out.Website mystery shopping is nice, because you do it from your own home. The website will be judged on how user friendly it is, items they have in stock, and then shipping procedures. This one may take a few days to complete, but you don’t have to go anywhere, and you are getting to shop for free.Mystery shopping can be fun, but you do have to do the work. You have to pay close attention to all of the details that they want you to look for, and you have to have descriptive accurate documentation. The great part is, you are getting paid, to do something that you would normally be doing, when you are mystery shopping. If this sounds like something you would be interested in doing, check different places that hire mystery shoppers, and fill out an application today.
